Privacy Policy
Effective Date: December 1, 2022
At Alberta Tree Farms (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, purchase products, or interact with our services.
1. Information We Collect
1.1 Personal Information
We collect personal data when you:
- Make a purchase on our website.
- Register for an account.
- Subscribe to our newsletter.
- Contact us for customer support.
This information may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment gateways)
1.2 Non-Personal Information
We also collect non-personal data automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking technologies (see Section 6)
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders.
- To provide customer support and respond to inquiries.
- To personalize and improve our website and user experience.
- To send order confirmations, updates, and promotional materials (with your consent).
- To detect and prevent fraud, security risks, and other illegal activities.
- To comply with legal and regulatory requirements.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal data, including:
- Secure Socket Layer (SSL) encryption for online transactions.
- Restricted access to personal data within our organization.
- Secure storage and processing of customer information.
- Regular monitoring for security vulnerabilities.
However, no data transmission or storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
4. Sharing Your Information
We do not sell or trade your personal data. However, we may share information with:
- Service Providers: Payment processors, shipping carriers, and email marketing providers.
- Legal Authorities: If required by law, subpoena, or government request.
- Business Transfers: In the event of a merger, sale, or asset transfer, your data may be included.
5. Your Rights & Choices
You have the following rights regarding your personal information:
- Access & Correction: You can request access to or corrections of your personal data.
- Deletion: You may request the deletion of your personal information, subject to legal obligations.
- Marketing Preferences: You can opt out of marketing emails by using the “unsubscribe” link in our emails.
To exercise these rights, contact us at [Your Contact Email].
6. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
- Recognize returning visitors.
- Improve website functionality and performance.
- Analyze visitor interactions for better services.
You can manage cookie preferences through your browser settings. Disabling cookies may affect website performance.
7. Third-Party Links & Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date. Continued use of our services constitutes acceptance of any modifications.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📍 Alberta Tree Farms
📞 403-256-2089
📧 [email protected]
🌐 www.albertatreefarms.com