Terms and Conditions

This website is operated by Alberta Tree Farms d/b/a Alberta Tree Farms. Throughout the site, the terms “we”, “us” and “our” refer to Alberta Tree Farms d/b/a Alberta Tree Farms offers this website, including all information, tools and services available to you from this site, The user, is conditioned to the acceptance of all the terms, conditions, policies and notifications established here.

By visiting our site and/or purchasing something from us, you are participating in our “Service” and agreeing to the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies to which referenced herein and/or available via hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are agreeing to the Terms of Service. If you do not agree to all the terms and conditions of this Agreement, then you should not access the Website or use any of the Services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the updated version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically to verify changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

Section 1 – Online Store Terms
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit worms, viruses or any code of a destructive nature.

A breach or violation of any of these Terms will result in immediate termination of your Services.

Section 2 – General conditions
We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to adjust or adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without the express permission of writing from us.

Titles used in this agreement are included for convenience only and do not limit or affect these Terms.

Section 3 – Accuracy, completeness and timeliness of the information
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete, or timely information. Any reliance on the subject matter of this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 – Modifications to the service and prices
The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without prior notice.

We will not be liable to you or any third party for any modification, price change, suspension or

Section 5 – Products or services
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and may be subject to return or exchange in accordance with our return policy only.

We have made an effort to display the colors and images of our products, in the store, as accurately as possible. We cannot guarantee that your computer monitor will display colors accurately.

All products are subject to availability. The images of the banners are illustrative. These legal ones cover all publications made in all media.

All promotions are not cumulative with other promotions. They apply while supplies last and are restricted to one per person.

The use of coupons is personal, only one coupon per user. Coupon per order. Each coupon may have particular restrictions that will be communicated in the banner.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services that we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

Section 6 – Personal Information
Your submission of personal information through the site is governed by our Privacy Policy. To see our Privacy Notice.

Section 7 – Errors, Inaccuracies and Omissions
From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit time and the availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order) .

We do not undertake any obligation to update, correct or clarify the information on the Service or on any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been changed or updated.

Section 8 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the writing group.

Section 9 – Return Policy
Term
We have a period for returns from the date the parcel delivered your order to the address indicated when making the purchase. You must notify about the return before the deadlines are met through one of our service channels:

– In any of our stores in the country, presenting your invoice or ticket, one of our sales advisors will help you in the process. – Request the return within the return period by email.
Conditions
To be eligible for a return, the item must:

– Be unused and in the same condition in which you received it. It must also be in its original packaging. – There are several types of goods that are exempt from being returned. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are personal or sanitary goods, hazardous materials, or flammable liquids or gases.
There are some situations where only partial refunds can be guaranteed:
– Any product that is not in its original condition, that is damaged or is missing parts for reasons beyond our control. – Books with obvious signs of use. – CDs, DVDs, VHS tapes, software, video games, cassettes, or vinyl records that have been opened.

If you wish to return any of our products, you can do so in the following ways:

– In any of our stores in the country, presenting your invoice or ticket, one of our sales advisors will help you in the process. – Request the return within the return period by email.
Procedure
1. Refund of money (only applies to cases of guarantee and withdrawal law): – Through transfer (savings account, checking account, savings on hand): it is done approximately within five business days after receiving the product back in our warehouse. – Through reversal of payment: fifteen business days after receiving the product in our warehouse. This reversal is at the expense and order of your bank, any questions you should contact them directly. – Product change (Subject to inventory availability at the time of change). Changes can only be made for products with a value equal to or less than the original and the difference, if applicable, will be delivered in a coupon for a new purchase in the online store. In case of not having availability for the change, the value of the product(s) will be delivered in a coupon for a new purchase. – Coupon to make a new purchase (This coupon is valid for six months from the date of creation). 2. Change of product (Subject to inventory availability at the time of change). Changes can only be made for products with a value equal to or less than the original and the difference, if applicable, will be delivered in a coupon for a new purchase in the online store. In case of not having availability for the change, the value of the product(s) will be delivered in a coupon for a new purchase. 3. Coupon to make a new purchase (This coupon is valid for six months from the date of creation).
Product conditions
The product must be returned in optimal conditions, without traces of having been used, with the original labels or, failing that, if they have already been removed, you must insert them in the packaging. Once the product is received in our warehouse, we will verify its conditions and according to the results, a new product will be sent to you or a coupon will be given to you for a new purchase.
Products that apply
all
response time
Money refund: Depending on the payment method you used for your purchase, the refund will be made through an electronic transfer or to your credit card. Partial refunds will be processed via electronic transfer. The changes will be dispatched approximately 3 business days after the product is received at the warehouse and the same times of a regular delivery will apply.
Shipping costs
The User may return at no cost, any product that presents factory defects. Transportation costs and others involved in a return for reasons other than factory defects will be covered by the customer.

Section 10 – Law
For the interpretation and fulfillment of these terms and conditions, the parties submit to the jurisdiction of the courts of the City, expressly waiving any other jurisdiction that may correspond to them by reason of their present or future domiciles.

Section 11 – Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

Section 12 – Contact Information
Questions about the Terms of Service should be sent to [email protected].

Last update of this terms and conditions document: 08/01/2023
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